Purpose🎯

For innovative products it is important to enter the market quickly and with active feedback.

Interested parties and established partners can thereby use new products (the interaction of functions, applications, devices and accessories) in the early product launch phase. The aim is to optimise the usability of newly developed products for customers' applications and to collect feedback for improvements.

Definition of “product launch phase“ 📜

In detail, product launch phase means:

• Products are newly developed and available on the platform under App Centre/Store.

• The products were tested in the course of development through acceptance tests so that the described functions of these products are as usable as possible for our partners.

• Microtronics quality criteria with regard to function, stability and robustness are continuously checked on the basis of extensive testing.

• The Microtronics support team assists with initial commissioning as well as with the correct use of the newly provided functions and devices.

• Microtronics actively solicits feedback on the use of the products.

• Further developments are provided on the basis of newer versions wherever possible. A large part of the products can be updated and configured remotely.

• Microtronics endeavours to ensure that the product launch phase does not last longer than 6 months.

Together with the expertise of our partners and customer feedback, Microtronics hopes that this will enable us to recognise needs faster and better. Direct contact with the Microtronics Partner Manager is available to provide feedback personally.

For assistance with problems or technical questions, the Microtronics Customer Support Team provides support with the free ticketing system at support.microtronics.com.

Exclusivity for partners 🎇

Products in the product launch phase are available to selected partners of the partner programme only. To learn more about availability, ask your Microtronics Partner Manager or contact the Microtronics Sales Team.

Using products during the product launch phase, partners have the following benefits and limitations:

• Early access: In this phase you get early access to our product, even before it is officially available on the market. You can test the functions and help us gain first experiences.

• Exert influence: Your feedback is crucial for the further development of the product. Your opinion can be incorporated into the optimisation and improvement process, so that a product is created that best meets the requirements and needs.

• Quality limitations: As the product is still in the product launch phase, functional faults may occur which may restrict its use.

• Incomplete documentation: Microtronics endeavours to publish the best possible documentation as early as possible. During the product launch phase documentation for the product may not yet be complete.

Products in the product launch phase 🛒

Microtronics currently offers the following products in the product launch phase:

Devices

• Jellox Pulse

• Jellox Node/Analog

Applications

• myDataconC3

• myDataconC3+

• myDataconC3 MBM

• 4-Channel Data Logger MBM

• Logging of rain overflow basins (“Spillover Monitoring“)

Accessories

• Radar

• EasyIoT Interface extension RS485

• EasyIoT Interface extension SDI12

Functions

• OPC-UA

• Site timeline